[09-12-24]--Who Is Responsible for Securing SaaS Tools?

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Defense in Depth
Who Is Responsible for Securing SaaS Tools?

Who Is Responsible for Securing SaaS Tools?

Haven’t we already discussed at great length the cloud shared security model? We've had the cloud for a few decades. Why can't we just extend that shared responsibility model for that to SaaS? 

Check out this post for the discussion that is the basis of our conversation on this week’s episode co-hosted by me, David Spark, the producer of CISO Series, and Steve Zalewski. Joining us is our sponsored guest, Russell Spitler, CEO and co-founder, Nudge Security. 

Defining responsibilities

Securing SaaS data can be frustrating for security teams when SaaS applications themselves don't even make it easy or even possible in some cases. "A new SaaS shared responsibility model could help assign clearer ownership to relevant teams across managing SaaS identities, data, SaaS-to-SaaS, etc. Right now with SaaS, IT has to do security work without the security knowledge/context, and security has to do IT work without a clear understanding of the potential impact of misconfigurations," said Adam Gavish of DoControl. The only way organizations can make sense of this is by clearly defining who owns what with SaaS. Chris Jones of Promethean IT advocates for defining these responsibilities, saying, "By establishing a standardized model, we can help nudge SaaS providers to integrate critical security features and management tools, ensuring a more secure and transparent relationship between customers and their entire SaaS security ecosystem."

Understanding the problem

Gaps in SaaS security often come when employees can’t use the tools they need to get their job done. “If IT isn’t attentive to users and their requirements, employees will naturally find other ways to complete their tasks. Essentially, this happens when IT isn’t effectively listening to and addressing user needs," said Michael Giraldo of TheFence. Of course for Simon Goldsmith of OVO, this isn’t a shared responsibility model, this is just a new spin on an old problem, saying, "I view this as just a different take on the fundamental question of how we get our people and third parties to take accountability for security. So no we don’t need a new abstracted model, we need new contracts and incentives."

A different role for security

A new SaaS shared responsibility model requires security teams to change how they view their mission. SaaS fundamentally means a lack of ownership of IT. Organizations need to fully embrace the implications. "Enterprises need to stop ‘managing’ SaaS and start ‘governing’ SaaS. It is wrong to assume we can secure the modern workforce with its two-year-old innovative GenAI solutions, using 15-year-old firewalls and CASBs. The shared responsibility model should change to allow the business to own the risk, and the security team to monitor and support securing those apps, instead of doing it themselves,” said Lior Yaari of Grip Security. 

Focus on the data

The problem of SaaS security comes from an either/or mentality. Enterprises cannot assume that all the risks, controls, and security are the responsibility of the SaaS providers. Organizations need to prioritize resources on what matters most. “The number one shared responsibility is to protect the customer data. Companies should implement strong IAM mechanisms to prevent phishing or exfiltration of data from their accounts. They also need to implement their own data backup strategy. It is critical as there are plenty of examples where SaaS vendors had lost customers' data due to internal errors," said Mauricio Ortiz of Merck.

Please listen to the full episode on your favorite podcast app, or over on our blog where you can read the full transcript. If you’re not already subscribed to the Defense in Depth podcast, please go ahead and subscribe now.

Thanks to our other witting contributor, Clea Ostendorf of Wolfpack Security.

Thanks to our podcast sponsor, Nudge Security

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CSH Week In Review Patrick Heim, co-founder and partner, SYN Ventures

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