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We Acknowledge We've Received and Are Ignoring Your Support Ticket
We Acknowledge We've Received and Are Ignoring Your Support Ticket
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This week's podcast episode
We Acknowledge We've Received and Are Ignoring Your Support Ticket
What you'll learn:
On this week's podcast, co-host Mike Johnson, CISO of Lyft, and Aaron Peck, CISO of Shutterfly discuss the following:
What causes a security person to become a CISO? For Mike, it came down to realizing that he has a passion for cybersecurity. But the tipping point for him was reading Mike Rothman's book, "The Pragmatic CISO." The book's philosophy focused on the importance of empowering the business and other leaders in the business. For Aaron, he went out of his way to find and solve painful problems that were providing the greatest value to the business. He had no key moment, just a litany of stubborn perseverance.
Early-stage and stealth startups are extremely eager to please their first clients. Aaron mentioned he often sought out upstarts because they were often most in tune with modern security challenges, and they were extremely hungry for feedback to improve their product. As a result, they took feedback and made changes, often within hours of the request.
We have our first visual "What's Worse?!" challenge. Check out the podcast post to see the two images that show a whole host of really bad security practices. I caught someone day trading publicly in a Starbucks and it goes down from there.
Why should your product be a CISO's next purchase? While we get lots of pitches that clearly explain what a product is, one issue that comes up again and again is what differentiates your product from all the other products in the same category? And why should a CISO be concerned about this right now?
The ROI argument doesn't work on CISOs. We are well aware that other members of the C-suite and board members love to hear how your product delivers quick ROI. Problem is the push to explain security product ROI is difficult if not impossible. CISOs are not usually phased by an ROI pitch. If they get the product into their environment, they'll be able to understand how it benefits the company.
Hire quickly to get employee benefit faster. Stop looking for "purple squirrels." Certain talent with the specific combinations you want may simply not exist. Aaron prefers to hire quickly, adapt on the fly and augment with outside resources to cover any missing skills.
Special thanks to our sponsor, ConnecTech, producer of intimate custom executive events for IT professionals.
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Our sponsors are not only financially supporting the podcast and the series, they're significant participants and we're immensely grateful.Would you like to sponsor the most fun and entertaining podcast for the security industry?We are almost completely sold out for 2018. Just a few spots left.Connect with me on LinkedIn or REPLY to this email to inquire about sponsorship.
THIS SATURDAY, October 13th, 2018, PayPal in San Jose, CA
Live Recording of the CISO/Security Vendor Relationship Podcast
Here's your last reminder!
This Saturday we'll be at Silicon Valley Code Camp recording in front of a live audience a super-sized episode of the CISO/Security Vendor Relationship Podcast. Joining Mike Johnson and me for this first ever event will be Ahsan Mir, CISO of Autodesk and Geoff Belknap, CISO of Slack. If you're a Bay Area or Silicon Valley listener, please come. Here are the details:
DATE
: Saturday, October 13th, 2018
TIME
: 3:45 pm
WHERE
: Silicon Valley Code Camp at PayPal, 2161 N 1st St, San Jose, CA
To attend you'll need to register at
. The event is inexpensive ($35 one day/$50 both days), but you can save an additional 10 percent if you use the coupon code PODCAST10.
We're looking for sponsors for this episode. If interested, please reply to this email or
.
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