If At First You Don't Succeed, There's Always Blackmail

If At First You Don't Succeed, There's Always Blackmail

CISO | Security Vendor Relationship Series

This week's podcast episode of the CISO/Security Vendor Relationship Podcast

If At First You Don't Succeed, There's Always Blackmail

If At First You Don't Succeed, There's Always Blackmail

Co-host Mike Johnson and our guest Branden Newman, CISO, Adidas, discuss the following:

  • Threatening a CISO will get around. When vendors alert CISOs to what they determine to be a corporate breach, it can ride the line between a friendly heads up to outright blackmail. If that alert turns into a threat of publicly releasing information, the best a vendor can hope for is short-term attention and engagement. Threats don't breed trust and that CISO will never engage again and more importantly, they will tell all their CISO friends. Be wary of the "heads up" technique. If taken the wrong way it can backfire and cause extreme reputational damage.

  • Grateful for the new acceptance of "back to basics" security awareness. We've been talking about this for quite some time, but now we're seeing a renewed appreciation of good 'ole fashioned basic security fundamentals. Kudos to the rest of the security industry.

  • Security controls first, then risk-based security. All security programs should start with a basic controls framework, such as CIS 20. Once you've got the basics established, then you've got some breathing room for a risk-based approach.

  • Scanning badges sends a poor message of the intended relationship. If you incentivize booth staff to walk up to attendees with the opening line of "may I scan your badge?" you've established that this interaction is about collecting names to be marketed to rather than educating and creating relationships.

  • Entice security professionals to your booth with data, not tricks. CISOs and security practitioners are attracted to information you can provide that's unique, not regurgitated, and valuable. One technique to draw security professionals to your booth is to release research reports and data ahead of a conference. Promote that you will have experts on hand at the booth ready to engage and answer questions. That technique may not draw greater crowds, but it will draw more qualified leads than t-shirt giveaways.

Special thanks to LogicGate for sponsoring this week's episode of the CISO/Security Vendor Relationship Podcast.

LogicGate

LogicGate is an agile GRC process automation platform that combines powerful functionality with an intuitive design to enhance enterprise governance, risk, and compliance programs. With our prebuilt process templates, organizations quickly and efficiently operationalize their GRC activities without requiring support from consultants or corporate IT.

Emilio Escobar, head of InfoSec, Hulu on poor CRM use

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Gary Hayslip, CISO, Webroot on security professionals not owning the risk

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